Preparing For Your Visit
We understand that preparing for your visit can be stressful, and our pre-registration tool makes the process hassle-free. Our online pre-registration process takes just 10-15 minutes and provides information on financial responsibilities, insurance coverage and possible advance payment requirements.
We’ve also added our Pricing Estimation tool, which helps you better understand your costs as you prepare for your visit.
Pre-Register for your Appointment with Piedmont MyChart
Pre-registration is required for all appointments. Patients can pre-register using Piedmont MyChart’s eCheck-In function, or by calling the Patient Connection Center at 1-855-537-0506.
Start Pre-Registration
Pre-Register for Maternity Services and Mason Clinic
Pre-registration is required for all appointments. Maternity & Mason Clinic Patients can pre-register for hospital appointments by using the registration portal or by calling the Patient Connection Center at 1-855-537-0506.
Start Pre-Registration
Price Estimate Tool
Search for your service or procedure to get a pricing estimate. Your final bill will vary depending on the actual services provided and your insurance coverage.
Get Estimate
Payment Options
Piedmont Wallet
Piedmont Healthcare has partnered with PatientCo to provide simpler billing statements with easy-to-follow summaries and enhanced online bill pay technology. PatientCo makes tracking, managing and paying healthcare expenses simple through the PatientWallet. In the PatientWallet, you can also find low monthly payment options.
Pay My Bill
Curae
Piedmont has partnered with Curae to bring financing options to our patients. Learn about your options for setting up a payment plan, allowing you flexible options for managing your healthcare expenses.
Learn More
Additional Information
Advance Payment Requirements
During pre-registration, the patient will learn of their estimated financial responsibility and if there is a required payment. For patients who have a required payment, the payment must be made before service or at the appointment time. Required payments for surgeries and infusions must be made five days before the appointment date. If the patient elects not to pay the required payment, the services will not be performed or will be rescheduled or canceled. It will be the responsibility of the patient to contact the ordering physician regarding the delay. The ordering physician can request a Medical Necessity review by directly contacting the local CFO/CMO. Certain services may be excluded from advanced payment requirements. You will be made aware during the Pre-registration process if exclusions are applicable to your service.
Piedmont Healthcare offers various payment methods that allow patients to meet their financial responsibilities, including creating payment arrangements with our financing partner Curae. Other options are available through the Piedmont Wallet within MyChart, or by speaking with the Patient Connection Center at 1-855-537-0506.
After Your Service You Will Receive...
- An Explanation of Benefits (EOB) from your insurance company typically before you receive a bill from Piedmont Healthcare. By receiving this EOB, it means your insurance company has processed your claim.
- The Piedmont Healthcare Patient Statement will be sent to you once your insurance company processes the claim and submits payment to Piedmont Healthcare.
- You may also receive a separate bill from a physician if you had a service provided by a physician who is not employed by Piedmont Healthcare (i.e. radiologist, pathologist or other specialists).
Please visit our Bill Pay page, or call our Customer Solutions Center team at 1-855-788-1212 for any questions or information about getting help with bills.